July Updates for Teamwork Projects: Improved Time Tracking & Client Onboarding

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Time is money, and you’ll save both with improved time tracking & client onboarding updates in Teamwork Projects. Find out how the improvements we created this month can help you today.


Time logging is an important feature for so many of our users and, as we grow our business, we have come to rely on it, too. Thanks to suggestions from our team members and users like you, we’ve made some really nice improvements to the Teamwork Timer desktop app that promise to make logging time even easier.

We’ve also added Basecamp and Asana importers which you can read more about here, and for anyone that uses external companies in Teamwork Projects, we’ve created a new client onboarding video that will help clients when they’re starting to use Teamwork Projects for the first time.

Teamwork Timer

Time logging is a critical feature for billing clients, estimating jobs or simply making sure your team is getting the most from their work week. We’ve added several updates to the Teamwork Timer desktop app that make logging those important hours simple and intuitive. The updates are as follows:

  1. Bulk log time–Previously, you had to log each timer individually. With the new update, you can select and log multiple timers at once. July Updates for Teamwork Projects: Improved Time Tracking
  2. Notifications–It’s easy to forget to log your time when you’re focused on a project, which means you have to spend valuable time going back to do a manual adjustment. We’ve added notifications that send reminders to start a timer or check on a timer that’s been running too long. You can even get a notification if a timer has paused due to inactivity. With all of these notifications, you’ll get a more accurate record of time logged throughout the day, and they should drastically reduce the number of forgotten timers–and lost revenue.July Updates for Teamwork Projects: Improved Time Tracking
  3. Show Timer in Status Bar on Mac–This feature is now checked by default so that the time will always show in the status bar. You can uncheck this at any time. This handy status also gives you the option to auto delete for tasks that are deleted.  July Updates for Teamwork Projects: Improved Time Tracking
  4. Toggleable columns–In the main timer screen, you can choose which details to show for each timer by selecting columns. We’ve also added new columns to show the project-company, estimated time, and the start time that you can display
  5. Estimated time–You can now view and edit estimated time on a task directly from the timer, rather than having to edit times within the browser in Teamwork Projects. July Updates for Teamwork Projects: Improved Time Tracking
  6. Attach tasks when logging time–If you’ve ever been in a situation where a task has evolved beyond its original scope, then you’ll appreciate this update. It’s easy to attach your time log to a different task as you’re logging it from the desktop timer. This can save you from having to add multiple timers for individual tasks.

See all of these changes in the video below.

For more information check out our Help Docs.

Client Onboarding

Recently, we had requests for more material to assist with client onboarding. We know that it can be tough to persuade your clients to try a new tool if they haven’t used it before, so we recorded a new video (see below), which should help new users feel at ease from the first time they log into Teamwork Projects.

Please try these new features and let us know what you think! As always, we love to hear your feedback, so feel free to drop us a comment below.

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16 Comments

Therese Cohalan

Hi Christian,

Thanks so much for your comment. Hope you liked the recent updates. I’ll pass on your suggestion about translating our videos in other languages to the team.

Best regards,
Therese

Reply
Jeff Nailen

Thanks for these improvements, especially the onboarding video!

Much appreciated as I’m trying to make onboarding as easy and seamless as possible especially for clients who aren’t tech savvy or don’t have confidence in security and confidentiality of their info.

One small nit please: The YouTube title says:

Teamwork Projects – Client On Boarding

And everyone knows what that means even if misspelled. However, if the first thing a new client sees is a misspelled word in the title while they’re waiting for the video to load they may lose confidence in the underlying PM technology we’ve chosen for them to use!

Thank you very kindly!

Reply
Therese Cohalan

Hi Jeff,

Thanks for your comment. Glad you like the updates. We’ve updated the video now :).

Best regards,
Therese

Reply
Ben MacDonald

Hi guys, everything looks great. I’ve been relying on TimeCamp for tracking time since it automatically records which files / programs are open and for how long (this happens in the background and does not require manual user interaction). Does the teamwork timer do the same or does it rely on manual starts / stops?
Thanks!

Reply
Jeff Nailen

Thanks for correcting the spelling on that video.

A question about onboarding new clients:

Which online forms app is recommended or used the most for populating a new project with questionnaire replies?

Thanks,
Jeff

Reply
Leanne King

Hi Jeff,

That’s no problem – thanks for highlighting it.

Regarding the the forms app, we haven’t had a request like that before so I’m not 100% sure what would be best. I’d recommend checking out Zapier, they build integrations that connect forms like Wufoo or Formstack to Teamwork Projects.

Leanne

Reply
Miriam Nelson

I cannot tell you how excited I was to see the new Time Tracking App. Our team is constantly moving back and forth between multiple tasks in multiple projects and this seemed to be the perfect solution and time-saver. I was crushed however, when I tried to import tasks onto my desktop. The popup window is extremely small and you cannot expand the columns. Because of this I cannot not see the full project name. And since I cannot see the full project name, I cannot differentiate between the majority of my projects. It also does not take into consideration sub-task levels, again making it impossible to choose the correct tasks. Please work towards a resolution for this. Correcting these issues would make for a very valuable tool. (Feel free to contact me for further info. I would be glad to show examples!)

Reply
Leanne King

Hi Miriam,

Thanks for the feedback. I’ll share this with the team and see how we can improve.

Leanne

Reply
Katie Brolsma

Hi Teamwork,

Thanks for putting this together! I would like to see the on-boarding video contain a bit more information. Would it be possible to include that you can reply from email and it will post to the task/message/notebook? Or perhaps elaborating on the Notify by email feature? Those are the two issues I see with most new users.
Thanks!
Katie Brolsma

Reply
Leanne King

Hi Katie,

Thanks for taking the time to read and comment 🙂

I’ll share this suggestion with our creative video director and see what he can come up with.

Leanne

Reply
Jennifer Thompson

Is there a way to allow employees to only have the option to use the “Start Timer” not log time? We have had a few employees in the past use the log time vs. using the actual start timer. The log time allows them to simply input whatever amount of time they want to report as time spent on the project which resulted in more hours on the time log. I would like for that option to only allow admins to give access for the log time. We prefer our employees to use the start timer and have stressed it over and over. However removing the log time or disabling for team members who are not admin would be EXTREMELY helpful!

Reply
Leanne King

Hi Jennifer,

Thanks or taking the time to comment. Unfortunately, there’s no option to do this. It’s all or nothing with the timer I’m afraid. I’ll share your suggestion with our development team here though.

Leanne

Reply

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