8 Key Skills Every Project Manager Needs

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What skills do great project managers need? Are they the same as any other manager, or are they unique?

In truth, they need many degrees of expertise, some of which are obvious and others less so. The key, of course, is being able to manage a project on time and on budget, by gaining the confidence of all stakeholders and leading a highly motivated team to a successful outcome.

Sounds easy, but it’s not.

8 Key Skills Every Project Manager Needs - lead and they will follow | Teamwork.com High Performance Blog
  1. Lead and they will follow

“If your actions inspire others to dream more, learn more, do more and become more, you are a leader”John Quincy Adams

Good leadership is needed from start to completion, ensuring all stakeholders are kept briefed and the team fully engaged and motivated.

A leader must know how to utilize the assets of the team and use interpersonal skills to inspire them to complete their work, without constantly having to check in on them. Inspire and motivate them and they will keep the project on track.

 

8 Key Skills Every Project Manager Needs - be a good communicator | Teamwork.com High Performance Blog
  1. Be a good communicator

“The most important thing in communication is hearing what isn’t said.” – Peter Drucker

Poor communications are the foundation for trouble. Project leaders must communicate their visions clearly and project a project’s goals in a way that everyone can grasp. They must also be able to provide regular constructive feedback to the team.

Regular communication lets the team know the project manager is fully in control and alert to any problems.

Project managers stay in touch with all stakeholders, and if problems arise they know how to communicate the changes. The communication tools they range from email to smartphone, or one-on-one meetings, and they are skilled at using them to stay in touch with their team.

 

8 Key Skills Every Project Manager Needs - be a critical thinker and problem solver | Teamwork.com High Performance Blog
  1. Be a critical thinker and problem solver

“Again and again, the impossible decision is solved when we see that the problem is only a tough decision waiting to be made.”Dr. Robert Schuller

The ability to think on your feet and solve problems are keys to the success of any project leader. No project is without its setbacks or unexpected problems, but the project manager’s facility to think fast and accurately will define the success or failure of the project.

Resources may be curtailed, key aspects of the project delayed for a variety of reasons, but a project manager must find the solution. By doing so, they not only demonstrate their own skills, but build confidence within the team.

8 Key Skills Every Project Manager Needs - take charge of meetings | Teamwork.com High Performance Blog
  1. Take charge of meetings

“Meetings without an agenda are like a restaurant without a menu.” – Susan B Wilson

Meetings, especially with the team, are a useful way to communicate a project. However, they can quickly disintegrate if not fully controlled. Set out a clear agenda beforehand with a strict time limit – and stick to it.

At the initial phase of the project, a meeting is a good way for the team to get to know one another – they may not have worked together before. Avoid any one voice dominating the meeting and hear the views of as many team members as possible, just be careful to stick to the agenda and the time limit.

Outline the vision for the project and the roles each of the team will play, and then ask for questions so that everyone’s concerns can be addressed.
8 Key Skills Every Project Manager Needs - team building is your forte | Teamwork.com High Performance Blog

  1. Team-building is your forte

“Trust is knowing that when a team member does push you, they’re doing it because they care about the team.” – Patrick Lecioni

Fail to properly organize and motivate the team, and the project will suffer. A project manager needs to get the team behind him, so start out by organizing a meeting where the goals can be clearly outlined. Then work on building a team spirit.

They are prepared to listen to the concerns of team members and act to plug any gaps they feel will hinder the project. Only by building this unity and encouraging their collaborative skills will project managers have the necessary buy-in from the team, and their willingness to complete their tasks on time.
8 Key Skills Every Project Manager Needs - stay cool under pressure | Teamwork.com High Performance Blog

  1. Stay cool under pressure

“Everything negative – pressure, challenges – is all an opportunity for me to rise” – Kobe Bryant

No matter what the situation, a project manager always stays calm. Problems will arise on a project, from major to minor, but by staying level-headed they will send a message to everyone that they are in control and unflappable.

In moments of crisis a project manager’s abilities to act quickly and decisively will be severely tested, but even day-to-day pressures also present challenges. They have the skills, the patience, and the resolve to rise to the occasion.
8 Key Skills Every Project Manager Needs - its a matter of trust | Teamwork.com High Performance Blog

  1. It’s a matter of trust

“He who does not trust enough will not be trusted.” – Lao Tzu

An effective project manager will excel at building trust. Without that trust, the project could suffer later, especially if any obstacles appear that will require everyone’s full engagement.

Trust has to be earned, so project managers establish relationships and builds a rapport with their teams, talk to them regularly, and are responsive to their concerns. They are good listeners and excellent at providing feedback to team members.

They know how to build consensus and motivate their teams. Without trust, the project manager’s job will be a lot more difficult. Which brings us neatly to the next skill.
8 Key Skills Every Project Manager Needs - delegate delegate delegate | Teamwork.com High Performance Blog

  1. Delegate, delegate, delegate

“The inability to delegate is one of the biggest problems I see with managers at all levels.” – Eli Broad

Delegating work and responsibility says team members can be trusted to assume responsibility for key tasks. It also frees the project manager’s time and energies for the rest of the project. By putting faith in the team, the project manager sends a powerful message of faith that they can deliver.

Remember that failing to delegate is a great way to demotivate the team and make them feel patronized or undervalued. A project manager can’t do everything, so delegate those tasks and earn their respect, loyalty and commitment.

 

 

Takeaway

Where project managers lead effectively, everyone is inspired to follow. They are essential to a project’s success but they must  have the requisite skills to manage not just the project, but also the team.  

What other skills does a great project manager need? Let us know below.

 

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7 Comments

Melissa Murano

It’s incredibly disappointing to read this article published in 2016 and to find the male-centric language and imagery. All references to the project manager are to ‘he’, ‘him’ and ‘his’ and all the graphics point to a male project manager. Come on, you can do better than this. Gender inclusive language isn’t hard to use, and by only referencing men, you are excluding half of your audience.

Reply
Evin O'Keeffe

Thank you so much for bringing this to our attention. We are sorry to have caused offense and it was a complete oversight on our behalf. As a result of your comment, we have updated the language used to make it gender neutral and, from now on, all images will be a mix of male and female. Your feedback is incredibly important and we listen to everything that our community is willing to share with us. Thank you once again for taking the time to give us your feedback.
Evin O’Keeffe

Reply
Denice Johnson

Thank you for pointing out what should be the obvious. I am a project manager in the construction industry. Women become used to the language and actions of a male-dominated industry and, therefore, have accepted the subtle communication differences as the norm.

Reply
Tom Hussey

“Meetings without an agenda are like a restaurant without a menu.” – Susan B Wilson … love that quote. very insightful. I’ve been to far too many restaurants with no menu 🙂

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