3 New Ways Teamwork Chat Improves Communication

Posted

Check out the latest updates to Teamwork Chat that enhance performance, security, and usability – and most importantly, keep your team productive!

Real-time communication and collaboration can be easy if you equip your team with the right tools. With Teamwork Chat, you can share ideas, discuss issues, and get feedback while your work keeps moving in the right direction. New changes to the app make sharing information simple, to helping you eliminate unnecessary meetings and keep your team productive.

1. More secure SSO login now available

Logging in to Teamwork Chat just got a whole lot easier with the addition of SSO and Google Login. Managing multiple usernames and passwords for a whole host of applications can be both frustrating and time-consuming. Single sign-on takes the pain away by using one single set of credentials to automatically sign you into multiple apps.

With SSO and Login with Google now available on Teamwork Chat, there’s one less set of login credentials you need to remember. Security is improved through the use of SSO because users have to remember one single, strong password instead of multiple complex passwords.

2. More details with every link

Send more information in a single link with Chat’s new Third Party Cards feature. These allow the sender and receiver of the message to get a preview of the site directly within Teamwork Chat before clicking the link. For example, sending a link for a Teamwork.com blog post will provide a preview card like the one below, which gives the receiver an excellent preview in a single glance.

When sending a gif or video in chat, it will also now preview which site is being linked to the bottom left:

3. Improved performance and stability

High-performance teams need tools they can rely on, and Teamwork Chat is at the core of communication here at Teamwork.com. We’ve recently rebuilt both the web and desktop apps (Vue.js, for those of you who are interested) from scratch to achieve optimum performance and stability. Helping teams like yours to be successful is what makes us tick, so continually working to improve performance and speed is a priority for us to help you get work done.

Instantly move ideas from Chat to Projects

Finally, don’t forget that we have an integration with Teamwork Projects. This allows you to add tasks to a project directly from Chat which is helpful to ensure you don’t lose track of important ideas mentioned in conversation.

We always love to hear your feedback, so let us know what you think in the comments below.

‘Til next time!

enterprise

Keep your projects on track with Teamwork.com

Streamline. Connect. Collaborate.

One account works for all Teamwork.com apps. Have an account? Sign in here.

18 Comments

Anne Gonzalez

Your “share” sidebar renders this article pretty much unreadable. The sidebar overlays the left hand side of the screen throughout the article, making me guess what the first word or two of each line says. It does this for me in both Chrome and Internet Explorer, and I can’t find anyway to make it withdraw.

I’ll be happy to read the article once the formatting is updated. Thanks!

Reply
Gráinne Forde

Hi Anne,

Thanks for letting us know. We actually have tested this on a couple of devices and browsers here in the office and can’t seem to replicate the issue. If you could try clearing your cache and adjusting your zoom settings (Ctrl and -) if this doesn’t sort the problem please let us know.

Gráinne

Reply
Akira

Gráinne, I can confirm its not a zoom issue, its a usability one. If you open this article in portrait Mode on ANY browser/tablet the social share icons are in front of the text. Thats why some social sharing plugins offer the ability to hide those buttons.

Hope this helps perfecting your site.

Regards, Akira.

Reply
Katriona O'Mahony

Hi Akira

Thanks for letting us know – we’re looking into this and will hopefully have it resolved shortly!

Katriona

Reply
Katriona O'Mahony

Hi Vadim

Good news 🙂 We do have permalinks in messages – clicking the “Link” icon in the message menu will copy the url to your clipboard.
You can also do this by clicking on the time code next to the author’s name.

Hope this helps!

Katriona

Reply
Ralph Gillis, AIA

In the email notifications; please redesign the graphics so the header takes up less space, leaving more view-able screen area for the task list. (date is redundant and title could be smaller without all the gray area. “What to do:” isn’t needed since we must know why we are using Teamwork:)

Reply
Katriona O'Mahony

Thanks for the feedback Ralph – we’ll certainly put some consideration into this 🙂

Katriona

Reply
Nicole de Wever

Awesome!
Would love to see an addition that shows who’s seen a message so you can be sure your team members have read it!

Reply
Katriona O'Mahony

Thanks for the feedback Nicole – I’ve passed this along to the product team 🙂

Katriona

Reply
Kaylene Moore

Love TW Chat, and these updates are nice. But the the ability to video chat? That would be gold! Working fully immersed in TW projects, chat and tickets with the ability to video chat customers, contractors and suppliers without needing to leave TW chat…sigh, pure gold. Any chance that is coming… in any form??

Reply
Katriona O'Mahony

Thanks for the feedback Kaylene,
This is certainly something we hope to add in the future, but no date confirmed yet.

I’ll pass your feedback along to the product team!

Thanks
Katriona

Reply
Drew Haege

We’ve been using TW Projects for many years now and arguably don’t take advantage of all it has to offer. I’ve tried using Chat on a number of occasions only to always be disappointed at how separate it feels from Projects. Products like Podio, Glip, and Zoho Projects have been doing integrated chat with their platforms for years. I think having Chat as a standalone app dilutes it’s importance. Just as old school business communicators prefer Outlook email, it’s important to make the Projects platform as close to a universal interface for all your project/team communications. If I was simply wanting to chat with coworkers, I’d use one of the many products in my network. Those include…Jabber, Lua, Cisco Teams, etc. BTW….Cisco Teams is a definite contender to disrupt your project management space. I guess it comes down to simplicity and while I love the minimalist nature of Chat, the lack of a seamless connection with all my projects and conversation history directly in TW Projects there simply is no reason to use Chat.

Reply
Katriona O'Mahony

Hi Drew

Thanks for taking the time to give us this feedback. Having Teamwork Chat natively integrated into Projects is actually something we’re experimenting with at the moment, so it’s useful to hear your perspective.

If you haven’t already, I’d recommend enabling our Beta program in your settings section – as if we do release it, it will go to Beta first and you’ll be able to get early access.

More about that here.

Thanks
Katriona

Reply
Kaushik

+1 for this request.

Would really help if the chat is more tightly integrated in the same projects interface (desktop & mobile), most of our users find it irritating to keep both windows open at all times.

Reply
Kirstin

Playing with the beta direct chat integration… wish I could have more than 1 chat window open like on Facebook… kind of annoying to have to go to the top and reopen 1 window at a time when holding multiple conversations at once.

Reply
Katriona O'Mahony

Hi Kristin

Thanks for your feedback! You make a good point here and I’ve passed it along to our product team.
Thanks for trialing our beta features 🙂

Katriona

Reply

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.