Effective November 1, 2017, we rolled out a new per user pricing structure for Teamwork Projects.
First things first: if you’re an existing user, the pricing change will not affect your payment plan. We will honor your existing plan for 3 years, starting November 1, 2017. There will be no disruption to your current payment plan as this revised pricing applies to new customers only.
But, as current Teamwork Projects users we wanted to keep you informed about the change.
This change means that Teamwork Projects plans will no longer be priced by project numbers and file space, but will instead be based on the number of seats you occupy. Every plan will include unlimited projects, however.
Why change to per-user pricing?
We’ve thought long and hard about changing the pricing model, and came to conclusion that this was the best way to move forward. Here are the factors that informed our decision:
One comment we kept hearing was that our lowest plan in Teamwork Projects was perceived to be far more expensive than our competitors’, whose plans started at $9 a user. We felt that Teamwork Projects was still providing a superior value, but perceptions are powerful, so we had to act.
Industry shift to per-user pricing
When we first started in business 10 years ago, we created tiered pricing plans based on project numbers and file space. It served us well, but in the last 4 years, the industry has shifted to per user pricing, and understandably so. From a user perspective, it’s helpful for budgeting purposes, and it’s an easier cost for a business to justify when they pay based on head count — a variable they can control.
More affordable for small companies
Many of our users have been with us from the start, and other early-stage companies join every day. It goes without saying that we want to remain competitive in today’s expanding market — but we don’t want to leave the smaller companies behind. The old method of pricing wasn’t as scalable for those early-stage businesses, and the more we improved the software, the harder it was to serve everyone. To coincide with the change, we’ve also added unlimited collaborators on every plan.
We have 3 tiers for per-user pricing — Free, Pro and Enterprise.
The free plan will have limited features and file space quotas. More advanced features are available on Pro and Enterprise plans.
We’re adding unlimited collaborators
Every plan will offer unlimited collaborators at no extra charge. Collaborators can add comments, messages, and files and complete tasks and milestones on a project they’re added to. The collaborator feature is really useful for clients or project partners outside the organization who need to take action on a few items, but don’t need to assign tasks. Adding collaborators is a really useful way to bring outside people into your activity on Teamwork Projects without paying a penny extra.
A final word
Change is constant, and sometimes a little unwelcome. However, since the early days of Teamwork.com, we have always respected our customers and the value you place on our tools. We wanted to make sure this change had a minimal impact in your business.
Grandfathering plans for three years is unheard of in this industry, but this choice reflects our dedication to our existing customers who depend on Teamwork Projects every day. During this 3-year grace period, feel free to stay on your current plan or upgrade or downgrade as needed, just as you could on the day you signed up.
Even though our existing customers won’t be impacted by this change, as we scale it will enable us to continue to deliver Teamwork Projects to you and to new users at the same quality and standard that customers have come to expect from us.
Thanks for reading, and as always, if you have questions just email firstname.lastname@example.org or leave us a comment below, and we’ll get back to you.