Productive post-mortem meetings can help your agency build stronger workflows, retain clients and gain more referrals—here’s our 6 favorite ways to make the most of your meetings.
Identifying the pesky “time bandits” that are stealing time from your distracted developers, and solutions to overcome workplace distractions and facilitate a focused and productive environment.
You’re sure to face plenty of problems when launching and growing a digital agency – from getting your first clients to talking about money – here’s what the guys from Hinge Ltd. learned while building their agency.
Pick up the money your agency is leaving on the floor by automating non-billable tasks–cut down time responding to emails, generating proposals, and more.
A 5-step system that will help you create and hold onto great employees—strategies for effectively onboarding new hires, setting success goals, and tips for retention.
Maintaining your creativity in the midst of deadlines and distractions is all about keeping focus and leaving room for “Aha! moments” – here’s a few key principles to stay creative under pressure.
The primary factors contributing to customer support team burnout, and what you can do to alleviate these pressures to retain employees and promote positive workplace culture. Your customer support team members are your agency’s quiet heroes. They keep… Read more
I just came across a new blog post about how bugs are handled with Basecamp 3 so I thought I’d share how we do it more streamlined at Teamwork. With our set-up, we have a beautiful workflow using the slick… Read more
If you’re an agency wrestling with profitability, you know the target number: a 60% billable ratio. That leaves about twenty hours a week for your employees to do non-income generating activities, such as making phone calls, doing research,… Read more
How to create an environment of focus and productivity in your office, our thoughts on the open layout vs. cubicle argument, and what to do about apps that begin to become a distraction.